Report — Gartner SOAP Capabilities vs. Tidal Workload Automation Read Now

The Tidal Difference

Why Tidal

100% focus on workload automation and an unmatched customer-centric approach

Our Promise

Always CustomerFIRST

CustomerFIRST is our unique approach that puts customers at the center of everything we do. We emphasize partnership, collaboration and value so you get the most from your automation investment. It represents our commitment to customer success based on your requirements and expectations, not ours.

CustomerFIRST in Action

support

Exceptional Support

Customers get direct access to expert Level 2 support engineers for production issues 24/7/365 – and you’ll be impressed by our guaranteed response times.

Support Plans
pricing

Flexible Pricing

Our easy-to-understand pricing models offer flexibility and clear, forecastable costs for Tidal software, integrations and support – no surprises at renewal time!

Pricing Options
releases

Ongoing Product Development

When other providers can go years between significant releases, we issue new releases three times a year that are packed with new features and capabilities.

users

Active User Community

We enjoy engaging with our community through regularly scheduled user group meetings, informative webinars and useful tools in our Support Portal.

leadership

Leadership Advisory

Members of our leadership team are available to partner with you to align our efforts with your automation initiatives.

innovation

Product Innovation

We maintain an innovative, forward-looking roadmap that is developed based on input from our customers and Advisory Board.

Why Tidal?

Resource

Take a Closer Look at Why Tidal Is the Solution of Choice