Redwood Software, parent company of Tidal, was again named a Gartner® Magic Quadrant™ for SOAP Leader. Get the report

Email

Boost the value of your IT and business process automations with event- or content-triggered email alerts.

Make email a powerful tool in your automation landscape

The Tidal email adapter makes it easy.

Gain event-triggered control

Get timely alerts for event completions, failures and more.

Apply condition-based rules

Set parameters for which actions trigger an email.

Engage simple integration

Connect an email server for any automated workload.

One interface for all your key email alerts

The Tidal email adapter allows you to configure a connection to a Microsoft Exchange server to monitor email message traffic.

What the adapter enables

  • Integrate with email servers: Connect to various email servers and applications to send and receive emails.
  • Monitor email events: Trigger actions based on email content — specific conditions or keywords.
  • Send notifications: Trigger email notifications to operators or administrators when specific events occur, such as job completion, failures or alerts.

How it works

This adapter screens messages in a mailbox (fixed for POP3 and specifiable for IMAP) and matches with the given pattern(s). Email events are user-defined rules monitoring for defined conditions within emails. The condition is a specified text string in an email originating from a designated email server.

Tidal email integration FAQs

  • What is an email adapter?

    An email adapter is a connector that enables an automation platform to interact with email systems, allowing it to send notifications, trigger workflows based on received emails or process email content as part of an automated task. Essentially, it bridges the gap between automated processes and email communication.

  • How do I set up a task scheduler to send emails?

    To schedule email sending in Tidal, you'll define an email task with SMTP details, then link it to a schedule with a defined trigger (time- or event-based), optionally adding dependencies and setting up logging for verification. Refer to Tidal documentation for specific object types and configuration options.