Gartner® SOAP Capabilities
Discover how Tidal seamlessly fulfills the requirements Gartner highlights in its Market Guide for Service Orchestration and Automation Platforms.
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Gartner Market Guide for Service Orchestration and Automation Platforms
In 2021, Gartner introduced the concept of Service Orchestration & Automation Platforms (SOAPs). Their Market Guide presented findings and recommendations for the emerging space of enterprise automation for IT environments and business processes. Discover how SOAPs and the six key differentiating capabilities are part of Tidal’s workload automation solution.
“Service orchestration and automation platforms (SOAPs) enable infrastructure and operations (I&O) leaders to design and implement business services through a combination of workflow orchestration, workload automation and resource provisioning across an organization’s hybrid digital infrastructure.”
Gartner Market Guide for SOAPs, August 2021
What are Service Orchestration and Automation Platforms?
According to Gartner Research, SOAPs are critical for I&O leaders looking to meet evolving business demands through infrastructure automation and real-time process automation. SOAPs enable I&O leaders to design and implement business services by combining workflow orchestration, workload automation (WLA) and resource provisioning across an organization’s hybrid digital infrastructure. These platforms help deploy workloads, optimize deployments, and provide a unified administration console and an orchestration engine to manage workloads and data pipelines, enabling event-driven automation.
SOAP expands the role of traditional workload automation tools by adapting to use cases that extend into data pipelines, cloud-native infrastructure, and application architectures. These automation solutions provide customer-focused agility and operational efficiency. Service orchestration and automation platforms are critical in digital transformation and automation strategies.