Tidal StepUp Services Portfolio

Tidal Customers: Step Up to Better Automation

The Tidal StepUp™ Program offers a comprehensive services portfolio designed to help you maximize the performance and value of your Tidal environment. All services are delivered by Certified Tidal Partners (Tidal Xperts) with support from the Tidal engineering team.

It All Starts with “Checking Your Health”

The no-charge Tidal HealthCheck™ is the first step in your journey. It helps identify opportunities to optimize workload automation within your IT ecosystem.

• No-charge high-level strategic assessment based on best practices and customer’s stated pain points.
• Provides overall planning and roadmap – what are your best next steps?
• Deliverable is a finished Report and Recommendations document that outlines your learnings  and offers a practical roadmap for planning your next moves.

Four Service Packages – You Decide!

Choose the service package(s) right for you based on what the Tidal HealthCheck™ has told you about where you can most quickly and efficiently improve.  Work with a Tidal Xpert partner to turn your goals into reality.

Tidal Tune™

Improves the speed, efficacy, resilience, and business value of your Tidal software.

• Performance tuning and optimization services
• Based on usage, topology, workloads, current and future resources

Tidal Upgrade™

Leverages the latest Tidal enhancements, fixes, and performance improvements – quickly and safely.

• Planning and execution services for updates and upgrades
• Identifies and mitigates risks associated with upgrading your specific environment(s)

Tidal Migrate™

Migration and workload automation consolidation to drive efficiency and agility.

• Migration services to help customers move other automation tools into Tidal and consolidate workload automation onto a single best-in-class platform
• Minimizes risks associated with conversion

Tidal Coach™

Increases the value of your IT team and its contributions to the success of the business.

• Training services to enhance in-house skill sets and knowledge base
• Remote and/or on-site training curriculum