Automation strategies have been used by enterprises to power critical business processes for decades. In 2021, Gartner introduced an evolution that they define as Service Orchestration and Automation Platforms (SOAPs). Their Market Guide presented findings and recommendations for the emerging space of enterprise automation for IT environments and business processes.
Our document, Gartner SOAP Capabilities vs. Tidal Workload Automation, explains how Tidal has continued to innovate and advance our workload automation solutions to deliver the six key capabilities Gartner cites for service orchestration and automation platforms.