Tidal CustomerFIRST™

A new approach to workload automation that puts YOU at the center of the automation universe.

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CustomerFIRST: The World's Leading Integrated Portfolio of Workload Automation Solutions and Services

We Are Always Focused on YOU

Tidal CustomerFIRST™  embodies an attitude and a way of doing business that helps elevate your success and maximize the strategic value of your Tidal investment. It gives you a direct and powerful voice about the product and its future in an open, collaborative partnership. It’s a commitment to make each customer’s experience with Tidal the best it can be based on YOUR needs and expectations, not ours.

>Need assistance from Tidal as your Trusted Advisor in automation? Seeking an executive liaison to help you map out your future automation strategies or brainstorm about future roadmaps? Looking to get immediate answers to critical questions? As a Tidal customer, you can get direct access to our leadership team and influence over product development decisions so we can build automation solutions that work for YOU. You can also get direct access 24×7 to our support engineers – no delays or runarounds. That’s CustomerFIRST.

Download PDFDownload the Tidal CustomerFIRST™ Brochure (PDF).

Automation That's Simply Better

Automation is what we are and all we've ever been. So it's easy to put your needs and expectations FIRST. It's the natural instinct of a true automation leader.
35+ years of leadership