The progression of the COVID-19 pandemic has prompted us to implement measures to ensure the safety and well-being of our employees while also maintaining a high level of service and support for our customers. Given the global nature of Tidal’s workforce, many of our employees in offices outside of the U.S. initiated work from home practices a few weeks ago. Earlier this week, a work from home policy was instituted for employees in our headquarters in Chicago for the next two weeks, and this policy will be continuously evaluated as we monitor the status of COVID-19.
Since we are already accustomed to operating our business with a large number of employees working remotely full-time, we are confident that we have the tools and technology infrastructure in place to function effectively in this new state of business as usual.
If you are experiencing workforce or other disruptions to your workload automation activities as a result of COVID-19, we are here to support you. Please contact the Tidal Support team as usual at firstname.lastname@example.org if you have any questions.