Tidal Software is the world’s leading portfolio of integrated workload automation solutions and services. Tidal is on an aggressive growth path with an innovative product roadmap, proven technical leadership, an expanding global community of loyal customers, and a Big Vision for the future of digital automation.
We are looking for an experienced Pre-Sales Engineer to join our high-performing team, reporting to our VP of Tidal Support. Our mission is to enrich and expand our global leadership in automation. The perfect person is an experienced, reliable, and over-achieving Pre-Sales Engineer with proven knowledge and a passion for selling technology solutions to senior executives.
Tidal Software is part of the Dillon Kane Group (DKG) portfolio of affiliated companies and businesses (dillonkane.com). DKG is an established, trusted name in enterprise software, technology, and business, located at 222 S. Riverside Plaza, Suite 2800, Chicago, Illinois
Duties and Responsibilities
The Pre-Sales Engineer is responsible for selling new prospects as well as helping to expand product footprint into existing customers. Measures of success include new customer acquisition, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success. Responsibilities include but are not limited to:
Responsibilities
- Support sales account managers with solution selling into prospect account base
- Partner with account managers to plan, prepare and execute on strategic deals in complex sales cycles
- Successfully match customer pain/requirements to proposed solutions
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Manage all technical aspects of RFP / RFI responses
- Effectively communicate client needs to the support team for future product enhancements
- Provide prompt and accurate feedback to prospect
- Ensure all issues are properly logged and documented with support
- Assist Support in Prioritize and manage open issues reported by prospect
- Maintain a positive relationship with our clients
- Talk clients through a series of actions, either via phone, email or chat, until there question is answered
- Possible travel
- Collect and document competitive intelligence
Qualifications
- Proven work experience as a Sales Engineer
- Proven track record selling complex enterprise solutions
- Ability to establish strong, long-lasting relationships with senior executives
- Ability to creatively explain and present complex concepts in an easy to understand manner
- Excellent written and verbal communication skills
- Excellent presentation and creativity skills
- Willingness to travel
- BA/BS degree or equivalent, preferably with a numeracy base or 5 plus years of experience in the field
- Experience with automation
- Solid understanding of the technology industry with emphasis on enterprise software
- Demonstrated ability to take initiative, develop relationships, and interact with all levels of management
- Resourcefulness, efficient, problem-solver, and a strong sense of ownership
- Strong Team Player, strong communication
- Channel and alliance experience
Apply for this position at careers@tidalsoftware.com.
