Partner Success Specialist

Are you passionate about Partners? Do you want to help Tidal Software’s partners create the optimum Customer Experience? The Partner Success Specialist plays a key role in working with new and existing partners in order to enable their interactions with existing and prospective Tidal customers.

Tidal Software is a leading provider of workload automation solutions and services for enterprises around the world that need to manage complex workflows for IT and business processes. Tidal is on an aggressive growth path with an innovative product roadmap, an expanding global community of loyal customers and a big vision for the future of digital automation.

Position Summary

The Partner Success Specialist is responsible for developing strong win-win relationships with our partners, building their skills in selling and delivering Tidal Software’s products and services.  The Partner Success Specialist will lead in the onboarding of new partners, and keep existing partners current on Tidal product, services, and partner program offerings.  They will build a portfolio of training materials to enable partners with the skills and tools needed to engage with customers and prospects.


  1. Onboarding new partners for success in the Tidal ecosystem
  2. Keeping existing partners current on Tidal product, services, and partner programs
  3. Develop and maintain partner training materials, keeping the content up-to-date with Tidal Software’s product and services, and updates to sales and operational processes
  4. Keeping the Tidal Sales current on the state of the partner community, as well as onboarding and training activities




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