Enterprise Scheduler Administrator Training Syllabus

This course focuses on the administration features and functionalities of Tidal Enterprise Scheduler to provide a higher level of expertise. Students who need to go beyond the scheduling courses to administer Scheduler make up the enrollment of this class.

Highlights
This two-day, interactive course requires the successful completion of the Enterprise Scheduler Advance Course and it is recommended that it be taken immediately after the Advance course. This course teaches students the architecture and basic installation of the components of Tidal Enterprise Scheduler [formerly known as sys*ADMIRAL]. Students will be introduced to diagnostics logs, troubleshooting, un-install processes and installing fault tolerance for the Enterprise Scheduler. Our expert product instructors will guide the students through the learning process by lecture, real time examples, student worked labs, and tests.

Topics covered in this course include:

Overview of Tidal Enterprise Scheduler

• Component architecture and how they interact
• How to install the different components
• Uninstall of components to start over

Best Practices

• Component maintenance
• Scheduler configuration
• Troubleshooting and Debugging
• Top '10' list

Enhancement and Problem Reporting

• How to request an enhancement to the Scheduler
• How to report a problem
• How to use the FTP site

Multiple Agents on One System

• How to install more than one agent on a system
• Both NT / Windows 2000 and UNIX

Logs and Diagnostics

• How to use the Scheduling logs
• How to use the built in diagnostics to troubleshoot a problem

Silent Installs

• Review the commercial applications that are supported

Fault Tolerance

• How to install and configure Fault Tolerance for Enterprise Scheduler

Throughout this two-day course the students computer skills will be put to the test. Students will be installing agents on workstations. Those same workstations will be used to install and configure fault tolerance for the Tidal Enterprise Scheduler. The Students administrator knowledge will increase as you learn how the different modules fit together and interact. Their ability to troubleshoot problems will increase greatly with new understanding of the different aspects of diagnostic logging available in Tidal Enterprise Scheduler. The student will leave this two-day course ready to return and begin administration of the Tidal Enterprise Scheduler. A student successfully completing this course will be awarded a certificate of completion.

Training Site Requirements

• Enterprise Scheduler 2.04.65 master/agent/client or greater installed and configured on each student system.
• One NT4.0/W2K/XP workstation per student; if the class is taught at your site, we like to have a minimum of three students, maximum of eight. If it’s held at Tidal Software Corporate Headquarters, there is no minimum, maximum of eight.
• Each NT4.0/W2K/XP workstation must meet the minimum product requirements as stated in the Installation and Configuration Guide.
• Each student NT4.0/W2K/XP workstation must be networked together and have access to domain administrator rights.
• Fault Tolerance requires a minimum of three NT4.0/W2K/XP workstations [these three systems can include the student systems] and either Oracle or MSSQL Server be installed. [See Fault Tolerance Installation Guide for additional requirements.]
• The training room must have the ability to project PowerPoint displays and have either a whiteboard or an easel.
• All NT4.0/W2K/XP systems will be required to perform multiple re-boots during this class.

Location
This course can be scheduled either at the Tidal Software Corporate Headquarters in palo Alto, California or at your site.

How to Schedule Training
For more information or to schedule a training class, call 1-650-475-4600 or send email to consulting@tidalsoftware.com.