Tidal Software, a leading provider of application scheduling and performance management software, today announced the availability of Tidal Horizon 1.95. Horizon provides automation of best practices in the area of performance management and incident analysis for SAP® solutions through the use of intelligent workflows. This enables SAP solution-driven organizations to proactively achieve lower Mean Time to Resolution (MTTR) for key business services before vital business processes are impacted. This new release provides key feature enhancementsrequested by customers, such as broader support for the SAP NetWeaver® technology platform.
Horizon’s automation of complex troubleshooting steps within an organization’s incident management process delivers automated troubleshooting reports with specific recommendations for alert and incident resolution. Horizon not only automates preventive and incident-related best practices so business stakeholders are not impacted by outages, but also maintenance tasks, freeing experts to focus on added functionality and business initiatives.
SAP applications are the backbone for many organizations, for they literally ‘drive’ business operations,” said Susan Eustis, president of Wintergreen Research. “Horizon’s unique ability to capture transient information so that incidents do not have to recur in order to conduct investigative analysis makes Tidal Horizon an invaluable addition to every SAP solution-based environment.”
Horizon provides a graphical workflow editor that facilitates capture and automation of best practices for custom business driven processes. This allows it to reduce the total cost of ownership (TCO) for organizations using SAP solutions.
This new release of Horizon provides support for SAP NetWeaver Release 7.10, additional troubleshooting capabilities for remote systems, and server maintenance mode support. It also delivers additional automation content for Java to help ensure business processing operates at optimal efficiency. Key features in Horizon 1.95 include:
- Self-Monitoring: Horizon 1.95 detects issues within its architecture and performs proactivenotifications to administrators
- Support for SAP NetWeaver 7.10: Horizon 1.95 supports this latest release of the technology platform, which is being adopted by a growing number of SAP customers
- Remote System Support: Horizon knowledge flows access remote systems, pull log files and perform rule analysis and notifications
- Server Maintenance Mode: Horizon can put systems in maintenance mode, so alerts will not be generated or made known
“Improving the efficiency of SAP applications will not only provide an immediate boost to productivity, but it will enable Basis teams to focus more on using advanced SAP solution functionality to support business goals,” said Thomas Hooker, Tidal vice president of marketing. “By increasing the focus on further unlocking the potential of their applications to support business goals, businesses can become more efficient and more competitive.”
Today’s announcement was made at SAPPHIRE® 2009, being held here May 11-14, where Tidal Software is exhibiting in booth 557.
About Tidal Software
Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal’s solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal’s solutions support applications from vendors such as SAP AG, PeopleSoft, and Oracle, helping make them more efficient, reliable, and secure to return greater business value to customers. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Microsoft .NET and Java. General Mills, HP, ING Direct, Microsoft, and T-Mobile are among the Tidal customers who use Tidal to reduce operational costs by running IT at higher efficiency rates and containing overall data center footprints. Privately held, Tidal is venture-backed by Kleiner Perkins Caufield & Byers, Novus Ventures, Panorama Capital, and VantagePoint Venture Partners. For more information, contact Tidal Software at (650) 475-4600 or visit www.tidalsoftware.com